Frequently Asked Questions

FAQ

Paula B Crafts, does business as diybeads.com And is a Woman owned American Business located in the USA beginning in 1995.

We are the Original and Official Tradmarked diybeads.

We are NOT connected to in any way the UK, Philippines or China business’s that copy our name and we are not responsible for them or any of their actions.

ORDERS:

WHERE DOES diyBeads.com SHIP TO?

We ship to all 50 USA States, Puerto Rico, and most US Territories .. We are not currently shipping international do to the Corona Virus at this time.

HOW IS MY PACKAGE SHIPPED?

All orders are shipped via USPS regular and Priority Mail.

Once the packages are delivered to USPS arrival times are out of our control and under control of USPS

diyBeads.com is not responsible for lost packages if your shipping address is entered incorrectly.

diyBeads is not responsible for delays in delivery caused by USPS or bad weather.

diyBeads.com is not responsible for lost or stolen packages.

CAN I CANCEL MY ORDER ?

If your order has not yet been Shipped, it can be canceled and fully refunded. Please contact us with your order number.

Your order cannot be canceled or refunded if it has already been Shipped.

CAN I SEND YOUR PRODUCTS AS A GIFT ?

YES ! To send your friend a gift from diyBeads.com, please enter their Name and address in the SHIP TO: section while checking out. It will be up to you to advise them a gift is coming.

Returns and Exchanges:

Please shop carefully as all sales are final

We inspect every product very carefully before packing and shipping. If there is a problem please contact us within 5 days of receiving order.