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Frequently Asked Questions


FAQ

Paula B Crafts, does business as diybeads.com
And is a Woman owned American Business located in the USA sense 1995.

We are the Original and Official diybeads.

We are NOT connected to the UK, Philippines or China business’s that use our name and we are not responsible for them or their actions.

ORDERS:

WHERE DOES diyBeads.com SHIP ?

We ship to USA, Puerto Rico, and most US Territories .. We are not shipping international at this time.

HOW IS MY PACKAGE SHIPPED?

All orders are shipped via USPS regular and Priority Mail.

Once the packages are delivered to USPS arrival times are out of our control and under control of USPS

diyBeads.com is not responsible for lost packages if your shipping address is entered incorrectly.

diyBeads is not responsible for delays in delivery caused by USPS or bad weather.

diyBeads.com is not responsible for lost or stolen packages.

CAN I CANCEL MY ORDER ?

If your order has not yet been Shipped, it can be canceled fully refunded. Please contact us with your order number.

Your order cannot be canceled or refunded if it has already been Shipped.

CAN I SEND YOUR PRODUCTS AS A GIFT ?

YES ! To send your friend a gift from diyBeads.com, please enter their Name and address in the SHIP TO: section while checking out. It will be up to you to advise them a gift is coming.

Returns and Exchanges:

Please shop carefully as all sales are final

We inspect every product very carefully before packing and shipping. If there is a problem please contact us within 5 days of receiving order.